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should I file a complaint on big o tires?

Posted: April 2nd, 2010, 12:57 pm
by dannygraves
so, I bought my stealth about 1 1/2 years ago. When I first pulled the motor I noticed that some dipshit who worked on it in the past put 2 camber adjusters on one side and none on the other. When I put it all back together with the freshly rebuilt motor I set everything correctly and zeroed out the adjusters at 12-0-clock. The car rode like shit on uneven pavement and seemed to pull all over the place l;iek the toe was off. I took it to big o on boulder hwy and paid $100 for their 4 wheel alignment. The dumb fuk there spent 3... I shit you not, 3 hours doing the alignment. His boss comes in about 2 1/2 hour into it and tells me they are going to charge me $65 to "notch the strut tower" because they can't get the camber any better that -1*. I tell him to f-off and just get it close, I also add that a lot of auto-x guys run -1.5 on the front and -1.0 on the rear, so I ask him to just make them match at -1.0 for both fronts.
I get a data sheet a while later which shows them only making minor adjustments, shows the toe starting at 0 and ending at 0 and shows the camber at like -.60 on one side and -.5 on the other. When I drove off, the car was worse than ever. Since then (about 8 months ago) whenever I drive the car it wanders and pulls and even reacted differently between left and right turns. I checked everything, the ball jointrs were already new, the tierods were tight, the bushins felt a little soft, but no cracking or missing chunks and no evidence of an accident.
All this time I thought I had structural damage to the car causing the problem, I even got an entire front subframe from a junkyard with the intention of adding some new poly bushings and a new steering rack and having a brand new tight front suspension.
I got fed up, I'm sick of the drama with this car, the motor has been out 4 times and I still have an oil leak and I didn't want to drop a grand trying to fix the front suspension, so I listed it for sale. Tomorrow a guy from St Paul, MN is flying out and driving the car back and he has $5k cash in hand. Well, the other day I was looking at the car and couldn't help but notice that the toe looks off, like visibly and the camber too. Worried that the BFG KWDs wouldn't make a 1700 miles drive I took the car to another alignment shop today "national brakes and alignment" well, they hook teh think up, the left camber was way negative, the right way positive and the toe was a couple degrees toed in. about 15 minutes later toe was 0 and both sides were perfectly -.3* camber. The guys were shocked that it left bigo that way and were amazed that they provided me with a data sheet that showed everything in spec. the car drives great now, the tracks strait and true and now I don't want to sell it and am seriously bummed that the dude is flying out tomorrow to get it.
Anyway, the only thing that makes sense is that the fucker at bigo got pissed when I told him to f-off when he tried to get more money out of me so he went and trew everything off on purpose so I'd come back and pay the $65 for the "notching"
I want to report the fuckers, but I can't find the receipt or data sheet anywhere, what do you guys think?

Posted: April 2nd, 2010, 2:25 pm
by CR500R7
:shock: :shock: :shock:

Find that receipt and give them HELL!

Bummer about that dude flying in though.

Posted: April 2nd, 2010, 2:29 pm
by dannygraves
well, it is a good thing. I just signed loan docs yesterday and gave the bank all of my money. An extra $5K in my pocket after buying a house is a good thing, I have money for paint and carpet, and washing machine and whatever random crap I don't think of. Whatever is left over is going toward getting out of the f-150 and into a diesel :wink:
I'm bummed about the car, but cars will come and go, watch I give it a year, tops, until I have anyother engine on my engine stand :lol: :wink:

Posted: April 2nd, 2010, 2:40 pm
by britincali
Even if you do go after them you wont have a leg to stand on, you can knock a car out of alignment by hitting a pothole 3 feet from the alignment rack.

Even tho they obviously fuked it up they wont admit shit.

Posted: April 2nd, 2010, 2:45 pm
by dannygraves
yeah, thats what I was thinking. But I figure if nothing else I can give them a negative mark on their yellow book ad :lol: or hurt their rep with the BBB. Not that I'm going to put much effort into it, but I would liek to warn others about these douche bags.

Posted: April 2nd, 2010, 3:17 pm
by britincali
Dude I used to do alignments, toe is easy and camber is easy the castor can be a bitch so if a car was showing in the red on the computer for castor a quick adjustment of the sending unit on the wheel sent everything into the green without even touching a wrench.

They call it "set the toe and go"... I did a few like that :lol: :lol: :lol:

Posted: April 2nd, 2010, 3:31 pm
by dannygraves
britincali wrote:Dude I used to do alignments, toe is easy and camber is easy the castor can be a bitch so if a car was showing in the red on the computer for castor a quick adjustment of the sending unit on the wheel sent everything into the green without even touching a wrench.

They call it "set the toe and go"... I did a few like that :lol: :lol: :lol:
yup, makes sense :roll: I was watching the dudes today, and they were on it. even got the steering wheel strait w/ the toe